Rockwell automation knowledgebase it is a database of searchable tech notes, and if you didn’t solve a problem by using the products documentation, I would like to suggest Rockwell Knowledgebase.
Get to the Rockwell knowledge go to https://rockwellautomation.custhelp.com/
This link will direct to go to Rockwell Knowledgebase.
when Rockwell Knowledgebase page load You will see three different tools
1)Refine Search by
2)Select your Product
3)Enter Search Keyword
1) Refine search provide three different filters Product & error code & Answer ID
2)Select Your Product: First, you Select Products. Here all available list of Rockwell Product as Per Category.
3)Enter Search Keyword: you have to Enter your search query in Search Box
Try to enter search query precisely as you would be you to ask a question verbally.
Use Most descriptive search terms and specific if possible.
Like: Faceplates for Studio 5000 View
How to use Rockwell Knowledgebase with example
Now we Can start with one example First You have select product: software
and write Factory talk view and press enter
now you see the results of all the relevant tech notes
and you’ll also know that they fall in one or two access level categories
everyone is for those of us who sign up for a free login but don’t have a support contract
TechConnect is for those people who also sign up for a login on a be calm but tie their tech connect contract number to their login
Now we will go next step open one of the document and open it here we’ll see the contents of that particular tech note as well as a link to the literature library for the relevant manual and Technotes.
Here also you see three option
1)Email this page
3)Subscribe for updates
In the left-hand side, you also see the relevant article now one of the most helpful parts of a tech note is the section near the bottom were at list related tech notes
sometimes when you’re searching on the knowledge base, you’ll come close, but you won’t find that exact answer you’re looking for, so it’s beneficial to come down and check that tech note you’ve opened isn’t the accurate technote